Partnership · McGarr Service Corp

One partner. Every channel.

McGarr keeps corporate facilities clean, secure and running. I run the marketing that keeps them growing: the strategy, the brand, the website, social, print and the imagery behind all of it.

See the scopeVisit the site ↗
The McGarr Service Corp website on a desktop monitor
The website I designed and built · mcgarrservicecorp.com
Client
McGarr Service Corp
Cleaning, security & concierge
Partner since
2023 — now
Ongoing, through Lone Wolf Labs
My role
Their marketing department
Strategist, designer, developer, producer
Who they serve
Offices, campuses, hospitals, labs
And residential buildings · Greater Boston
What I own

Five disciplines. One plan.

A small business can't staff a strategist, a designer, a developer and a content team. McGarr gets all four in one partner, so every channel says the same thing in the same voice.

01 — Strategy

Know who's buying before making anything.

Every piece starts from the people McGarr sells to: eight personas, from the maintenance lead who knows the building to the procurement specialist who signs off. The positioning and the content plan are built around what each one cares about most.

The personas · 8 buyers, one plan
01
Frank
Facilities director
02
Fiona
Owner-occupied facilities director
03
Olivia
Healthcare operations
04
Grace
Residential GM and community manager
05
Tom
Third-party property manager
06
Jen
Property manager
07
Priya
Procurement specialist
08
Mike
Building maintenance
02 — Brand + print

Their brand, everywhere it shows up.

McGarr already had its logo. My job was to carry it across everything a sales team hands over: business cards, service brochures and branded proposals.

McGarr Service Corp brochure: the cover and an open inside spread on services
Service brochure
McGarr Service Corp business cards, logo front and contact back
Business cards
Spiral-bound McGarr Service Corp project proposal cover
Proposal template
03 — Web

A site that sells the service.

Designed and built by me, from the sitemap to the last page. Every service gets its own page, written for the persona who buys it and found by search and AI answers alike.

The McGarr Service Corp homepage: Comprehensive Corporate Facility Services, with cleaning, security and concierge below
Homepage · mcgarrservicecorp.com ↗
McGarr social ad: Ready for Day One, summer school cleaning services
Social ad · Back-to-school cleaning
McGarr thank-you post with illustrated cleaning, security and concierge staff around a gold script Thank You
Social post · Client thank-you
McGarr heritage post: Kick the tires, a simple piece of advice that defined our standard for 50 years
Social post · Leadership and heritage
Scope

35 pages, optimized for search engines (SEO) and AI answer engines (AEO).

Built on

WordPress. I run it and keep it current.

Built for

Telling the story of a family-run company leading its industry for 52+ years, then turning visitors into leads and new hires.

04 — Social + AI imagery

Every visual, no photo shoot.

Facility work is hard to photograph well. I generate the imagery instead: clean offices, crews on the job and security on site, made to match the brand and the persona it's for.

McGarr security officer watching the field at a night football game
McGarr manager in a branded jacket walking a client through a building
McGarr cleaner in a branded polo pushing a service cart down a bright lobby corridor
McGarr concierge holding the door for a mother and son leaving a building
McGarr security operator watching camera feeds at a monitoring desk
McGarr groundskeeper in a branded polo outside an office building
McGarr concierge smiling at a lobby front desk at dusk
McGarr security officer smiling outside a building entrance

Imagery from the social program. AI-generated, made for McGarr.

10
Posts a month
Planned, written and designed by me.
Always on
Every week of the year
A steady presence, never a burst and a gap.
0
Stock photos
Every visual made for McGarr.
05 — The partnership

One plan. One point of contact.

McGarr brings the business goals and the final say. I bring the plan and make everything in it. Nothing gets handed between agencies, so nothing gets lost.

What I own
  • The marketing plan and calendar
  • Brand standards
  • The website, built and kept current
  • Social, from idea to posting
  • Print, from design to the printer
  • All imagery
What McGarr owns
  • Business goals
  • Approvals
  • Their know-how from the field
What changed

A small business, marketed like a big one.

3 yrs
As their marketing partner

And still running their whole marketing function.

200+
Assets a year

Posts, pages, print and imagery, from one partner.

120+
Posts a year

Ten a month, every month, each one on-plan.

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